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Explore the Terms That Govern Your Account

These terms and conditions define the relationship between you and sattama5ka — what you can do on the platform, what we commit to, and what happens if something…

Binding on account openingGoverned by applicable lawUpdated with notice to youAvailable where local law permitsApplies to UPI, Paytm, PhonePe transactions

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Browse the Scope of These Conditions

sattama5ka Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms apply to every part of your sattama5ka account — your registration details, wallet balance, transaction history via UPI, Paytm or PhonePe, and your activity across every game room. Access to the platform depends on the laws of the jurisdiction where you are located; it

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is available only where local law permits. We do not extend services to regions where doing so would breach local regulations. If any clause in these terms conflicts with applicable law in your jurisdiction, that clause does not apply to you, but the remainder of the
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terms stay in force. We may update these terms at any time, and we will notify you through your registered contact details before changes take effect.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR LEGAL TEAM

Contact Us About These Terms

If any clause in our terms and conditions is unclear, or if you believe a rule has been applied incorrectly to your account, reach out through any of the channels below. Our team can clarify policy language, log a formal dispute, or escalate your concern to the relevant department. We aim to respond within 24 hours on working days.

Team online

Email Support

Send a detailed message to our policy team at the address listed in your account portal. We review every query and aim to reply with a written response within one working day.

Live Chat

Start a chat session from any page on sattama5ka. Our agents can clarify specific clauses in real time and, where needed, escalate the matter to our compliance desk immediately.

Account Portal

Log in and raise a formal ticket under the Help section. This route creates a reference number for your query so you can track progress and receive written confirmation of any resolution.

HOW WE HANDLE YOUR DATA

See How We Secure and Retain Your Account

Your account security and data handling are covered by these terms and by our privacy policy, which forms part of this agreement.

Data Handling

We collect only the data needed to run your account — name, contact details, payment identifiers for UPI, Paytm or PhonePe, and session logs. We do not sell this data to third parties outside the scope described in our privacy policy.

Cookie Use

Cookies on sattama5ka track session state, preferred language and payment method so you do not need to re-enter them each visit. You can adjust cookie preferences in your browser, though some functions may not work without session cookies.

Account Security

Your account is protected by password hashing and session-token expiry. We recommend a unique password and advise you to log out on shared devices. Suspicious login attempts trigger an automatic lock and an alert to your registered contact.

Data Retention

We retain your account records for as long as required by the applicable law in your jurisdiction and for a period thereafter as specified in our privacy policy. Transaction records linked to UPI, Paytm and PhonePe are kept for audit purposes.

Who to Contact

For any request to correct, access or delete your personal data, write to our data team through the Help section in your account portal. Include your account ID and the specific data you are enquiring about so we can locate your records quickly.

Requesting Changes

You may request an update to your registered name, contact details or payment method at any time by raising a ticket in the portal. Changes to identity details require document verification before they take effect on your account.

Open Answers to Common Terms Questions

These are the questions we receive most often about our terms and conditions. If your question is not covered here, raise a ticket through your account portal or start a live chat and our team will point you to the exact clause that applies to your situation.

They come into effect the moment you complete account registration on sattama5ka. Continuing to use the platform — including depositing via UPI, Paytm or PhonePe — is treated as ongoing acceptance of the current version of these terms.

We notify you through your registered email address or via an in-app message before any change takes effect. The updated version is also published on this page with a revision date so you can compare it with the previous version.

Access depends on local law in your specific state or jurisdiction. The platform is available where local law permits. It is your responsibility to confirm that using sattama5ka is lawful in your location before opening or continuing to use an account.

You have the right to request a copy of the personal data we hold, to correct inaccurate details, and to request deletion where no legal retention obligation applies. Raise these requests through the Help section in your account portal with your account ID.

Yes. Every deposit and withdrawal processed through UPI, Paytm or PhonePe is governed by these terms and conditions, as well as the transaction rules of the relevant payment provider. We keep records of all such transactions for audit and dispute resolution.

If any single clause cannot be enforced under the applicable law in your jurisdiction, that clause is set aside, but the remaining terms continue in full force. We do not void the entire agreement because one provision is unenforceable in a particular region.

Log in, go to the Help section, and open a ticket describing the term in question and how you believe it was applied incorrectly. Our compliance team will review it, assign a reference number, and send you a written decision within the period stated in our policy.

Explore the Terms That Govern Your Account

Contact Us About These Terms

Email Support

Live Chat

Account Portal

See How We Secure and Retain Your Account

Data Handling

Cookie Use

Account Security

Data Retention

Who to Contact

Requesting Changes

Open Answers to Common Terms Questions

01 When do these terms and conditions come into effect for my account?

02 How will I know if the terms and conditions have changed?

03 Can I access the platform from any state in India?

04 What rights do I have to request or delete my personal data?

05 Are my UPI, Paytm and PhonePe transactions covered by these terms?

06 What happens if a clause in the terms conflicts with the law in my state?

07 How do I raise a formal dispute about how a term has been applied?

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