Reference

Explore sattama5ka Legal Terms and Conditions

Our legal terms set out exactly how your account, your data and your activity on sattama5ka are governed — no ambiguity, no hidden clauses.

Account TermsPrivacy PolicyCookie PolicyData RetentionJurisdiction Conditions
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sattama5ka Explore sattama5ka Legal Terms and Conditions
CONTACT LEGAL

Open a Query with Our Legal and Compliance Team

Team online

Email Support

Send your legal query, data-access request or policy concern to our dedicated compliance email. We aim to acknowledge every message within one business day and resolve it within seven.

Live Chat

Our live chat channel connects you to a support agent who can route privacy or account-condition queries directly to the legal desk, available during extended India business hours.

Written Request

For formal data-subject access requests or account-closure demands under applicable Indian law, submit a written request through the secure form in your account settings panel.

HOW WE HANDLE THIS

Switch Off Data Sharing or Request Your Records

We apply strict internal protocols across every dimension of how we store, process and share your information — here is what that looks like in practice.

Data Handling

All personal data you provide — name, contact details, payment identifiers — is stored on encrypted servers. We apply access controls so that only authorised personnel in defined roles can view your records, and every access event is logged.

Cookie Policy

We use session cookies to keep your lobby state and preference cookies to remember your language and payment method. You can adjust cookie permissions at any time through the settings panel, though some features require session cookies to function correctly.

Account Security

Two-factor verification is available on every sattama5ka account. We recommend enabling it through your profile page. Login attempts from unrecognised devices trigger an additional confirmation step before access is granted.

Data Retention

Transaction records, including UPI and Paytm payment logs, are retained for the period required under applicable Indian financial regulations. After that period expires, records are deleted or anonymised on a rolling schedule.

Who to Contact

Our Data Protection contact handles all requests relating to personal data — access, correction, deletion and portability. You will find the direct contact address in the footer of this page and inside your account's legal section.

Requesting Changes

To correct inaccurate data or update your contact details, log into your account and use the profile-edit section, or submit a formal request via email. We process verified correction requests within five working days.

Get Answers on Policy, Data and Account Rights

These are the questions we hear most often about our legal terms, privacy practices and how your rights work on sattama5ka. If your question is not covered here, reach out via live chat or email.

Yes. Submit a data-subject access request through the form in your account settings or by email. We will compile and deliver your data in a readable format within the timeframe required by applicable law, typically within thirty days.

Send a deletion request via the legal contact email or the in-account form. We will erase your personal data unless retention is required by Indian financial regulations or ongoing dispute resolution. You will receive written confirmation once deletion is complete.

We share payment data only with the payment processors needed to complete your transaction — such as your UPI provider or Paytm gateway — and with fraud-prevention partners. We do not sell or transfer your financial data for marketing purposes.

When you close your account, we retain transaction records for the period required under applicable Indian law, then delete or anonymise them. Your marketing preferences and non-essential profile data are removed within thirty days of closure.

Access depends on local law and is available where local law permits. It is your responsibility to confirm that using an online gaming platform is lawful in your state or territory before opening an account.

We will send a notice to your registered email address at least fourteen days before any material change takes effect. Continuing to use the platform after that date constitutes acceptance of the updated terms.

You can disable preference and analytics cookies at any time in the settings panel. Session cookies are required for the lobby to function — logging in, loading your wallet balance and switching between game sections all depend on them.

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